Privacy Policy

We are committed to respecting your right to privacy and protecting your information when you use our services.

This privacy policy also describes the choices available to you regarding our use of your personal information and how you can access, update and delete this information.

We want you to understand what information we gather about you, how we use it and the safeguards we have in place to protect it. This Privacy Policy applies to information collected through this website and otherwise. Your use of this website and our services, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms & Conditions, including their dispute resolution, limitation of liability, and governing law provisions.

This website is a general audience site and we do not knowingly collect personal information from children under the age of 13.

If you have questions or concerns regarding this policy, you should first contact hello@teamkiley.com

1. Collection and Use of Your Personal Information

We collect Personal Information from you only when you voluntarily submit it in order to obtain certain information, including without limitation (A) requests to find out more about our programs; (B) requests to contact us; and (C) requests to forward your information to one of our affiliates.

Some browsers offer a "Do Not Track" setting. Because there is not yet a common industry standard for how to respond to these signals, our websites may not respond to them; however, you can control non-essential tracking through our cookie consent banner and your browser's cookie settings.

When you use our website, we and our analytics providers (such as Google Analytics) may collect information about your activity on our site using cookies and similar technologies, as described in the "Cookies and Other Tracking Technologies" section below. You can control this collection through the cookie consent banner on our sites.

We collect the following personal information from you:

• Contact Information such as name, email address, mailing address, and phone number

We use this information to:

• Send you requested product or service information
• Respond to customer service requests
• Administer your account
• Send you a newsletter
• Send you marketing communications
• Improve our Web site and marketing efforts
• Conduct research and analysis
• Display content based upon your interests

Data will not be sold or shared with third parties for promotional or marketing purposes.

By clicking the Submit button, you agree to have your information shared with us and for us to initiate contact with you at the telephone number you provided using live, recorded, artificial, or AI-generated voice, mobile phone (including through automated dialing, text SMS/MMS, or pre-recorded messaging) and/or email, even if your telephone number is on a corporate, state, or the National Do Not Call Registry, and you agree to our Privacy Policy. You further represent that you have the authority to provide this consent regarding voice and text calls to the telephone number you provided. To opt out of voice calls, tell the operator you no longer wish to receive voice calls. To opt out of text calls, reply "Stop". For text messaging, you agree to only use the term "Stop" to communicate an opt out.

The Rights of Users

We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (CCPA). Any terms defined in the CCPA have the same meaning when used in this Notice.

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
• Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
• Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
• Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
• Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner by placing a request at the below designated support email address hello@teamkiley.com including their first and last name, email address and/or phone number for identification purposes.
• Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details About the Right to Object to Processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to Exercise These Rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

We may provide this information in a standardized format that is not specific to you. The designated email address for these requests is hello@teamkiley.com

Consent to Receiving Emails, Auto-Dialing & Auto-Texting

By registering, you are giving us and our professional real estate clients and advertisers permission to contact you via text message, email, or telephone using the email address and/or telephone number that you have provided during the registration process. Such contact may, from time to time, include attempts to contact you via auto-dialing, prerecorded or artificial voice, or auto-texting technology. You may opt out of receiving these forms of communication by unsubscribing from any email communication or texting STOP as a reply to one of our text communications. There is no fee charged by us or its advertisers to receive text messages, however, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.

Text Messages

We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Mobile information is used only to send the messages you requested. For details about our real estate text messages, see https://kileyre.com/sms-terms.

Information Sharing

We may share your personal information with any other business associated with this site, in the ways that are described in this Privacy Statement. We may provide your personal information to our subcontractors in support of our services, such as customer service. These companies are authorized to use your personal information as is necessary to provide these services to you.

We may also disclose your personal information:

• As required by law such as to comply with a subpoena, or similar legal process.
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request.
• To any other third party with your prior consent to do so.

Cookies and Other Tracking Technologies

We use cookies and similar technologies to remember your preferences and to understand how visitors use our sites so we can improve them.

Analytics. We use Google Analytics to measure website traffic and understand how visitors interact with our sites. Google Analytics may set cookies that collect information such as pages visited, time on site, and general location. This information helps us improve our websites and services. You can learn more about how Google uses data at google.com/policies/privacy/partners, and you can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

Marketing analytics. From time to time we may use additional analytics tools (such as Metricool) to measure the performance of our marketing.

Your choices. When you first visit our websites, a cookie consent banner lets you Accept or Reject non-essential cookies. If you reject, analytics cookies are not set and these tools do not track your visit. You can also control cookies through your browser settings. Essential cookies required for the site to function may still be used.

KILEY Accounts and KileyRE.com

KileyRE.com and our listing tools let you create a KILEY Account so you can save homes, save searches, and ask our agents for help. This section describes the information we collect there and how we use it.

What we collect when you create a KILEY Account. Your name, email address, and mobile number; your search preferences; the homes and searches you save; and the sign-in method you use (an email or text code, or Google sign-in). If you sign in with Google, we receive your name, email address, and profile information from Google, and nothing else.

Activity on our sites while you are signed in. This includes the homes you view, your searches, the homes you save, tour requests and questions you send to our agents, and opens and clicks on listing emails we send you. We use this information so the KILEY agent helping you can assist you with your search and so we can send you the listings you asked for. Cookies and local storage keep you signed in for up to 90 days and remember your preferences.

Listing alert emails. If you ask for listing alerts, we send them at the frequency you choose. You can change that frequency or unsubscribe at any time using the link in every alert email or from your account.

How account information is shared. Your information goes to the KILEY agent helping you. We never sell personal information. Our service providers (email and text message delivery, hosting, and Google sign-in) process it only to run our services. Listing data on KileyRE.com comes from Realcomp II Ltd. and is displayed under IDX rules.

Your choices. From your Account page you can edit your information, pause emails, sign out everywhere, and delete your KILEY Account. KILEY keeps records of real estate transactions and communications as required for business and legal purposes.

Contact. Questions about your KILEY Account or this section can be sent to hello@teamkiley.com.

Links to Other Web Sites

Our Site includes links to other Websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy policy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at hello@teamkiley.com

Changes to This Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

Contact

If you have any questions or suggestions regarding this privacy policy, please contact us at hello@teamkiley.com

Last updated: November 7, 2026.